Return Policy

Effective Date: 30th Oct, 2024

Thank you for your purchase! We are committed to providing quality experiences for our players. Below is our return policy for purchases made through different platforms.

Google Play Purchases

If you purchased one of our games through the Google Play Store and require a refund, please follow these steps:

  • Email us at support@thevoxelagents.com
  • Include your purchase receipt (either forwarded or as an attachment)
  • Include the Google Play account email address used to make the purchase
  • We aim to respond within 3 business days

App Store Purchases on iOS devices

If you purchased one of our games through the App Store, please use the process provided directly by Apple for refunds. You can visit Apple's official support page to learn more:

Contact Us

If you have any questions or concerns about our return policy, please do not hesitate to contact us at support@thevoxelagents.com.

© The Voxel Agents 2024

Find our privacy policy to understand how we handle your personal information. Find our return policy to understand how to refund accidental purchases.

The Apple logo, Apple Arcade, App Store, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Arcade and the App Store are service marks of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.